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CORADIX and the Office of the Privacy Commissioner (OPC) have successfully implemented a new Case Management System (Ci2), including streamlining the business processes, to optimize departmental efficiency while improving OPC’s service to Canadians. OPC receives inquiries and complaints and conducts investigations pursuant to the Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA). With the new system, each case is handled immediately by a dedicated team,...

CORADIX is proud to have played its part in helping Transport Canada win the 2009 GTEC Distinction Award Medal for Internal Business Operations.  The first of its kind in the federal government, Human Resources Services Request (HRSR) is an automated, self-service application that enables HR personnel and authorized departmental managers to quickly, thoroughly and easily capture, track and monitor staffing and classification requests. In doing so, HRSR not only accelerates and improves the...