Bilingual Help Desk Support Specialist – Government of Canada Client

Date posted: Sep 8 2022

Job description

Reference # : PR-13025

Location: Gatineau, Québec

Category: Help Desk, System Administration

Type: Contract, Full time

CORADIX Technology Consulting is currently seeking a Help Desk Support Specialist for one of our valued Government of Canada clients. This is for an immediate start for a short-term contract. This contract requires some on-site work in the National Capital Region.

Required Skills:

  • Must currently hold a valid Reliability-level Government of Canada Security Clearance
  • Must be bilingual in both English and French
  • 10 years of overall experience in the IM/IT industry
  • Must have technical problem solving skills that are a step above the level 1
  • Familiarity with network admin, maintenance, upgrading and patching, specifically for the user level


  • set up user access
  • set up user profiles
  • perform back-up and recovery
  • perform day-to-day computer systems operations
  • create, modify and close both LAN accounts and mailboxes (Capacity, Mail Store)
  • create new, modify and remove file access, shared mailbox access, external contacts and security groups
  • access, modify and remove with Enterprise Vault and Public folders
  • access and modify distribution lists
  • manage LAN I User Account Mgmt. administration
  • perform groups management tasks, including granting folder access (add resource rights to folder structures, modify resource rights to folder structures, delete resource rights from folder structures) and security functions (add resources to groups, modify resource access to security groups, delete resources from security groups)
  • perform maintenance of email distribution list
  • perform administrative services to ensure proper operations of meeting room shared IT equipment
  • perform administration of user mail boxes (create, extend size, delete)
  • perform administration of Shared Mailboxes (create, extend size, delete)
  • integrate Enterprise Vault into mailboxes and file shares

Thank you for your interest; however, while we wish to acknowledge all applicants, only selected candidates with the required skills will be contacted.

CORADIX Technology Consulting Ltd. is committed to providing a diverse and inclusive workplace that is safe, respectful, promotes equality, and is free of all forms of discrimination. As part of this commitment, CORADIX has implemented an Anti-Racism, Diversity and Unconscious Bias Policy.

Company:  CORADIX Technology Consulting Ltd.

CORADIX Technology Consulting Ltd. was established in 1995 with the vision of providing premium quality professional services in the areas of system development and support, network services, information management, and management consulting. Our mission - to exceed the expectations of our clients and our consultants - has been the driving force behind our success.  Since its inception, CORADIX has delivered over $500 million of IT professional services in the National Capital Region to federal and municipal governments and private industry. With annual revenues of over $40 million, and a growing team of over 400 people in the National Capital Region, CORADIX has firmly established itself as a prominent player in the Information Technology marketplace. To find out more about our company, please visit our website,

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